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Parcel Fabric Training - Summer Dates Announced for July

Carey Jenkins - Friday, May 24, 2013

ROK is pleased to announce another Parcel Fabric Training in Charleston, SC. To make sure you are getting the most out of parcels on ArcGIS, we will be hosting a training class in conjunction with Panda Consulting in Charleston, SC July 16-18.  Frank Conkling, of Panda Consulting, will be instructing the Parcel Fabric class.  This comprehensive three day training covers all aspects of the Parcel Fabric, including an intensive examination of the Parcel Fabric structure, the inter-dependencies of the sub-layers, how the Parcel Fabric really works, what you need to do to make the transition and how to integrate the Parcel Fabric into your daily workflow.  For a more detailed description, you can download The Parcel Fabric Training pdf here.  

For more information, contact us or call 888-898-3404 x 2.

Does Customer Service Matter?

Yvonne Jones - Thursday, January 10, 2013

Hello folks! Yvonne Jones here, Marketing Manager, with ROK. For this month's update we have decided to pick the brain of our Sales Director Carey Jenkins and discuss her thoughts on customer service and its impact on the GIS community!

 

YJ: Good Morning Carey, glad to have you on board this morning!

 

CJ: Good Morning Yvonne, great to be here.

 

YJ: With all the options customers and potentials customers have for hosting GIS maps and/or data in the cloud, why choose ROK Technologies? What sets you apart from the others?

CJ: Let’s set product discussion aside for now and simply focus on service. What good is a product or service without support behind it? At ROK we focus on a custom experience. Every client is different and ever client has different needs. We pride ourselves on developing unique quality options for every client. Not only are the applications and maps unique per client, but every client gets personalized support for their services. Our team is thorough with the setup and will guide each client through any problem they may have. You are never without support from the ROK team. I think that makes us unique.

YJ: What about the product quality itself?

CJ: As an Esri business partner we are equipped with great knowledge of ArcGIS server and ArcGIS Online. Our team is well versed and can streamline the process for many clients. Not only that but we can create custom maps and applications as well. Whatever the client may need in regards to GIS map hosting we can handle with practiced care. With our team’s expertise and great customer service the clients are in for a great experience with our products.  

YJ: So you mainly focus on GIS Map hosting and development?

 

CJ: We do emphasize our map hosting abilities but like I said we can create custom maps and applications as well. We can also create mobile applications. That way the clients can pass on their product to their customers in an easy to access form. Not only that but we are now partnered with eGroup and can host IT solutions and data in the cloud for our clients. We are evolving every day and finding new ways to bring solutions to our valued and potential clients. It is truly an exciting time for ROK technologies!

 

 YJ: Wow! Ok so could you provide the readers with a scenario of a happy client and how they utilized your services?

CJ: Absolutely. We just received a raving testimonial from Franklin County in Alabama. This past summer, the Franklin County GIS Consortium used ArcGIS Online, together with map services hosted by ROK Technologies to create web maps for two local events.


The City of Russellville hosts an annual 4th of July celebration, attracting thousands of spectators. Also, in August, the City hosts a downtown festival, attracting dozens of vendors and thousands of patrons. Interactive web maps were used to display the locations of vendors, parking, first aid, attractions, and roadblocks, along with many other features. Public safety personnel and event organizers had access to maps showing the locations of emergency personnel, vehicles, and facilities.


ArcGIS Online was used because of the ability to embed the easy to use application within an existing website, use it in a mobile device, display map services hosted by ROK Technologies, and access a great variety of base maps.

 They were very happy with the results!

 

YJ: You heard it best from our Sales Director. ROK Technologies really delivers in customer service and product. Way to go ROK!

Why host your GIS data in a cloud?

Yvonne Jones - Monday, October 29, 2012
 

Hello folks! Yvonne Jones here, Marketing Manager, with ROK. For this week's update we have decided to pick the brain of our CTO Jason Harris and discuss his thoughts on GIS hosting and cloud services!

 

YJ: Good Morning Jason. We are very excited to hear your thoughts on this very hot and trending topic!

 

JH: Good Morning Yvonne, great to be here.

 

YJ: Let's jump right in to the thick of things and start off with, why is a cloud hosted GIS solution important?

JH: It is funny, when I first heard the term 'Cloud Computing' many years ago, I said to myself 'This just means a server that's sitting somewhere outside of your building, it just a new buzzword that the industry is pushing'.  It didn’t take me long to realize just how wrong I was. It is all about data redundancy, security, speed, scalability, and optimal use of available computing power.  GIS, like other industries, can take advantage of these real world benefits right now. All industries and organizations should want to serve their data faster, more securely, and of course less expensively - and using the Cloud to serve geographic data and services should be no exception.


YJ: How does one make an informed decision in regards to what program to choose?

JH: As the industry continues to mature, we are given more and more options when it comes to serving GIS through the cloud.  There are many factors to consider when choosing a vendor or service.  The very first thing I discuss when making recommendations to folks is how hands on do you want to be?  Many people opt to use a service such as Amazon EC2, where you 'rent' an entire server in which you must administer from start to finish. From licensing, to publishing maps, server maintenance, etc.  Everything.  It is your server and you are ultimately responsible for it.  It is not a role that some folks want to take on though.  There can be some budgetary issues because the cost for this service can vary quite a bit from month to month due to bandwidth demand, extra CPU cycles, etc. You pay for that server even if it sits idle for hours. For the very high volume and demanding map services, along with the right personnel administer it, this option works well. 

For folks that wish to take a more hands-off approach, the latest offering from Esri called ArcGIS Online is an excellent choice.  It allows non technical users the ability to quickly and easily publish their maps and data to web using the power of the Esri hosted cloud.  Simple web maps can be easily configured from a wealth of ready to use templates - and then shared within your organization, or the world.  There can be some downsides to this service, mainly the limited ability to utilize the more advanced features of ArcGIS Server. ArcGIS online is a 'metered' solution meaning you pay for what you use - which can be both good and bad.   As your monthly usage can vary widely, these situations can be difficult to budget for.   Overall, if you are looking to get your feet wet in 'Cloud Hosted GIS' and looking to easily share your data, then ArcGIS Online is a great option.

Then there is a hybrid type of cloud solution, which I like to call the 'Personalized Cloud'.  In this scenario, you partner with an existing company, such as ROK, to host GIS data and map services for you on their cloud.  This approach allows you to be hands on, while maintaining all the benefits of the cloud infrastructure - such as scalability and redundancy.  In addition, the full power of Esri's ArcGIS Server is exposed.  However, you get one more very important benefit - the expertise of a dedicated team backing you up. Managing servers and dealing with intricacies of serving spatial data can be time consuming.  When you have a talented team that is there to help, it can make all the difference.  Using this approach allows you to focus on your core competencies, and leave the heavy-lifting and server maintenance to others. 


YJ: Wow. Jason that is a pretty lengthy answer, could you narrow it down to the single most important point?

JH: Well Yvonne, it really all comes down to the economics of scalability. Some options use the 'metered' pricing tier, while others, such as ROK, use a fixed price.  The very first thing that we do here at ROK is to talk to the customer.  We are all developers at heart and understand what it takes to successfully launch a service or new web app.  So, in these initial discussions, we get a good feel for the requirements and target audience.  This lets us estimate out the resources needed and determine a fixed monthly price that won’t vary - and one that the customer is comfortable with.  Let us look at this scenario - Suppose you are hosting an emergency management application during hurricane season along the gulf coast of Florida. As a hurricane approaches, more and more citizens use these hosted services to, for example determine an evacuation zone.  This scenario would sharply raise your monthly bill, since more and more 'credits' were used.  Again, as we discussed before, this can be a budget concern if using the metered approach.  The good news is that service is not susceptible to this rapidly increasing load.  The cloud is able to quickly scale up, allot additional bandwidth as needed - all to effectively serve your GIS services.



 YJ: Ok, so you spent a good time on how but now tell us why to
 choose a hosted GIS solution.

JH: We are all expected to do more with less these days.  No matter which approach you take, the benefits of utilizing a cloud hosted GIS are compelling.  Taking into consideration a lower total cost of ownership, server uptime/redundancy, scalability, along with far fewer management headaches, moving your GIS to the cloud just makes sense.

 

YJ: You heard it best from our resident CTO. If you have any questions, please do not hesitate to reach out to us here or contact Jason Harris at jharris@roktech.net. 

Franklin County, AL

Carey Jenkins - Saturday, July 28, 2012
Client Spotlight: We are pleased to welcome Franklin County, AL as a ArcGIS Server Hosting Client. Franklin County, Alabama is working toward becoming more transparent to the community by launching a Facebook and Twitter account in the coming days. More importantly, they are looking to effectively utilize Geographic Information Systems by launching Virtual Franklin County, a GIS Mapping site, this past February.

Virtual Franklin County was built for the purpose of communicating with the public. By capitalizing on Geographic Information Systems, and coming onto our ArcGIS Server Hosting, we will now be able to show the public property information, voting poll locations, bridges with school bus weight restrictions, road closings, and capital improvements, such as utility enhancements and road resurfacing, among many others. In addition to the “need to know” information, we are including many other helpful resources as a part of our GIS data. These include recreational facilities and events, historical documents and photos, and demographic information, just to name a few of the map layers. We have added widgets, available at the ESRI ArcGIS Viewer for Flex Resource Center, in order to add functionality to the GIS application and allow the user more interaction with the information. This is a very dynamic GIS application, as we will be adding and updating information on a regular basis, to ensure that the citizens of Franklin County are able to receive current, updated GIS data. Click here to see the ArcGIS viewer.

"Our goal at Franklin County was to configure an ArcGIS Viewer for Flex application, design a GIS map for the application, and to have it all published and hosted on a tight deadline. With the help of ROK, we managed to meet the deadline with ease. Their customer service is phenomenal. Always helpful and friendly, and pulled me out of a jam on more than one occasion. They were even there to help late into the evening after normal business hours. Not to mention the fact that we are thoroughly impressed by their technical capabilities in the realm of Geographic Information Systems. We have been told by many users of our GIS application, including seasoned GIS professionals, how impressed they are at the drawing speed of our image cache and map service. For these reasons, we will look to ROK for any additional support needed for our GIS efforts."  Michael Hughes, GIS Manager, Franklin County, AL GIS Consortium

Onslow County, NC

Carey Jenkins - Tuesday, July 10, 2012

Client Spotlight:  We are pleased to announce that our long time client, Onslow County, NC has upgraded from ArcIMS to ArcGIS Server, allowing them a more broad and effective use of Geographic Information Systems. When visiting the Onslow County, NC website, users now have access to the ROK GoMaps applications, thus giving them the ability to perform powerful GIS analysis, including complex queries, export excel files, and create spatial buffers. It is an exciting time for Geographic Information Systems altogether, and we're very happy that our friends from Onslow County, NC are taking the opportunity to utilize the full potential of ArcGIS. The application utilizes Esri basemap map services along with their own dynamic and cached map services, allowing for all new GIS capabilities. The cached map services utilize ROK Technologies' cloud-based tile hosting service to ensure rapid delivery to the end users. GoMaps is an application developed and hosted by ROK.

Recently, ROK Technologies updated our website to the ArcGIS server, and implemented the GIS application GoMaps. We have received an overwhelming amount of positive feedback. I had dreaded changing the website, because normally the public is resistant to change. However, with this change to a more effective Geographic Information System, I have been pleasantly surprised with the numerous compliments we have received. Over the past 14 years, we have worked on several projects with ROK, and they always go the extra mile to support us and aid us with all of our GIS needs. The entire ROK staff is knowledgeable, helpful, and easy to work with. It has been a pleasure working with them through the years on various GIS issues, and I look forward to working with them on future projects as well."

Patricia Pike, GIS Manager  

Visit the Onslow County, NC web site to see the GIS application GoMaps in action. Or, feel free to Contact Us with any questions you may have regarding Geographic Information Systems.

 

 

 

ROK's ArcGIS Server Hosting

Carey Jenkins - Thursday, June 28, 2012
Your “hands-on” private cloud: We get asked a lot of questions about our GIS operation – from What is GIS? to What are the mobile applications of GIS? The answers to most of these GIS questions can be found throughout this website – however, we wanted to draw special attention to our Cloud Hosted Mapping Solutions, and how they compare to those incorporating the Amazon EC2 service or ArcGIS Online. Put simply, we have structured our ArcGIS Server Hosting program to save you time, save you money, and free up critical resources that might otherwise get consumed trying to manage a GIS system that goes beyond what you may have bargained for.

In order to fully capitalize on the benefits of GIS, you and your organization would do well to leverage the full power and performance of the ArcGIS Server. By hosting your online GIS maps on the ArcGIS server, you provide the fullest Geographic Information Services, without having to unnecessarily overwhelm your IT infrastructure. ROK's managed ArcGIS Cloud Hosting Service offers a solution to these common GIS problems that is affordable, convenient, and back up by over forty years of combined GIS expertise and unparalleled technical support.

When you use our ArcGIS Cloud Hosting Service, we guarantee to:
-save you time by managing all the processes required to configure and maintain ArcGIS map services. You'll be free to focus on your core competencies and leave the GIS challenge to us.
-save you money by charging only an affordable, fixed cost that does not change month to month. Easy to budget, easy to calculate return on investment, and easy to get started, our ArcGIS Cloud Hosting is a simple solution for all in the Geographical Information Services industry.
-save you resources by providing direct contact with the GIS experts that you will come to call “partner.” We want to help you achieve your GIS goals, and meet your objectives as quickly and easily as possible.

Intersted in learning more? Want to try out our services with your own GIS data? ROK will load a sample set of your data in our ArcGIS cloud, completely free of charge.

Davie County, NC

Carey Jenkins - Tuesday, June 12, 2012
Client Spotlight:  After months of testing, design, and preparation, Davie County GIS is pleased to announce that the new GoMaps site is now available.  The new GoMaps has plenty of new features to  display Davie County’s GIS data.  Users will also find more tools for searching and displaying property information, so that you get the most out of your GIS operation.  The site now  includes Google Street View, layer transparency for aerial imagery, enhanced property reports, and much more.  Users can also place graphics on the map for printing.  Bookmarks allow the user  to return to a saved location at a later time.  Instructional videos are available under the help section to assist in learning these fantastic new GIS features.

We recently completed the transition from our old GoMaps ArcIMS-based site to the new GoMaps Advanced site built on ArcGIS Server with the Flex API.  A tremendous improvement in the user experience!  ROK did a great job helping us upgrade the site and move to hosted and cached map services.  The performance and new features of GoMaps Advanced have made the change well worth the investment and the transition has been nearly effortless.  Feedback has been very positive and our users have readily made the switch to the new site.  Davie County has been a customer of ROK since 1998 and we have been very pleased with the service ROK provides.  Many thanks to Jason, Cotter, Jay and the whole team at ROK.”  John Gallimore, GIS Manager, Davie County, NC

For more information about GIS and ArcGIS Cloud Hosting, Contact Us today. We look forward to helping you improve the way you use GIS.

The Parcel Fabric

Carey Jenkins - Thursday, June 07, 2012

Training in Charleston, SC: We're happy to announce that on June 12th – 14th, we will be teaming up with Panda Consulting to bring you an in-depth look at The Parcel Fabric. What is parcel fabric? How does it relate to GIS and custom mapping? How can you best implement it into your technology services? This comprehensive, three day training program will answer these questions, and cover all aspects of the Parcel Fabric, and it's applications to GIS.

Frank Conkling of Panda Consulting will provide an intensive examination of the Parcel Fabric structure, the inter-dependencies of the sub layers, how the Parcel Fabric really works, what you need to do to make the transition, and how to integrate the Parcel fabric into your daily work flow, to ensure that you are getting the most out of your GIS.

Meet us at the College of Charleston on June 12th – 14th to expand your GIS knowledge, and more fully understand the capabilities of the Parcel Fabric. For $1,200 per attendee, this three day class is a must for anyone in the GIS industry: 

The parcel fabric training that my co-workers and I received was top-notch. The instructor was very thoughtful in the way he delivered the information we needed to plan for, create, and maintain the fabric. By the end of the training I felt confident that I had learned the skills necessary to implement the parcel fabric for our County Tax Map.  I am very pleased with the whole experience and highly recommend it.

Kevin Wiles, Anderson County, SC 

Contact us to find out more or to register for the Parcel Fabric training.  For a more complete description, you can download the training PDF below. Or, check out our Services page to find out more about our Geographic Information Services.\

The Parcel Fabric Training June The Parcel Fabric Training June (92 KB)



Migrating data into Esri’s Parcel Fabric

Jay Fowler - Thursday, February 02, 2012

Esri’s Parcel fabric offers a clean and efficient way to maintain and edit high quality land records. The fabric joins data into a cohesive structure allowing edits to apply across multiple features in a database. This creates easier workflows, increased data integrity, and reduced headaches for land record managers.

So how do land records transcend the old school’s messy data models into the fluid structure of Esri’s parcel fabric?

1.  Create and set up a staging geodatabase             
  • Data clean up with topology rules
  • Parcel line preparation
Creation of necessary source data attributes for migration
2.  Create and set up a future geodatabase that will contain the parcel fabric inside Esri’s Local Government Information Model  schema
  • Tailor this geodatabase to original land records data (i.e. spatial reference, creation of structure to support migration of source attributes, etc.)
3.  Migrate the data
  • This step is computer process intensive and could tie up a machine for a while
  • Paramaterization of data migration tool
4.  Review the migration
  • It is essential that a thorough review of the newly created parcel fabric is conducted for quality control purposes. There are a few known issues and fixes to employ if a parcel does not migrate into the fabric.

Check out this Esri whitepaper for more information.

For more information regarding the parcel fabric, check out the comprehensive parcel fabric training seminar co-hosted by ROK technologies and Panda Consulting at the college of Charleston March 13-15.

My ArcGIS Server Toolbox

Jason Harris - Wednesday, January 19, 2011
Since ROK has become a ArcGIS Server Hosting provider, we are constantly creating cache.  All the time.

I'll hand it to Esri, as they have made the caching process much easier at 10.  I used to have terrible issues with 9.3 crashing on cache creation.  The  new 'Mixed Cache' - which is a blend of png and jpgs - is a welcome addition.  It takes advantage of the jpg small file size and uses png on the edges where it detects transparency.  That was always the downside of of using jps in a big aerial cache - those awful white borders. 

Anyway, so this new Mixed Cache is great and all, but by default, it uses PNG32, which creates monster sized files.  I would have thought that there would be a user config option somewhere, but I have yet to find it.  So, I started to poke around to see how I could do a big giant conversion to changes these PNG32's to PNG8's which have a more reasonable file size.  A quick tweet and and @mapsRus pointed me to their blog that outlined using IrfanView - which makes quick work of batch conversions and modifications to large image collections.  So, just like that, problem solved.  My PNG's are now about one third of the size and look just as good.

So, that brings up the next issue...The 2.x REST based apis all request cached image tiles without the file extension. Previously (1.x apis), they would always include the file extension (.jpg, png, etc) when making these REST requests.  It always puzzled me as to why they would change this, but its quite obvious now.  Your cache can contain multiple image types.  Great, wonderful, but that presented a huge issue for me.  I am a huge fan of storing my cache on the Amazon S3 service - so how will I know what type of file to request? Png or Jpg?  If I upload the cache to S3, and a request comes in for a tile 45678cccc - S3 will deny access because it doesnt exist - 45678cccc.jpg does.  So, before I move my cache to S3, I just need to strip out the file extention.  I used a little util (hundreds of these out there) called RenameMaster.  I was impressed with its speed.  It is wicked fast.  Whew, ok, now I am good to go on S3.

Which leads me to my last little utility....Fast Folder Eraser.  Now I have all these caches that are on my servers taking up space.  What to do?  Ever try to delete a million plus files via windows explorer?  Yeah, its no fun.  To Esri's credit, they have the compact cache now which alleviate the issue of tons of files, but it also doesn't help me when I want to serve my cache from the S3 cloud.  So, make sure to check out that utility.  It can take some time (but still far faster than using windows explorer) to finish, but its impact on the server itself is minimal. 

Happy caching!


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